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Security Systems in Shreveport
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Shreveport?

An alarm system should defend your property. But what happens in the event your home security alarms go off in Shreveport? What are the right steps to take to be certain you and all your family members are safe?

The most important first step is to avoid panicking. You should understand that your 24-hour monitoring specialists have you covered. Then take the steps described below to be fully equipped to handle any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is instantly notified as soon as your Shreveport home security alarms go off. After a monitoring professional is notified, they will call you without delay to determine what set off your home’s defense. Your alarm may go off for several different reasons, including:

  • Break-in

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In circumstances when your system was set off by accident—like forgetting that your entry-point sensors are switched on when you open a window— an agent will call to find out if assistance is required. Provide your predetermined password, and they can cancel the alarm.

In a true emergency, your monitoring team member will dispatch emergency personnel, including firefighters, EMS, and law enforcement, to your property. They also have the ability to function as a contact point in the event you aren't at home. Your monitoring team will even inform authorities which entry sensor was triggered, increasing their preparedness for a potentially hazardous environment. The monitoring expert will maintain a connection with you to help you stay composed and instruct you on what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Shreveport

Being awoken in the middle of the night to a security warning blaring can be understandably frightening—even moreso if you don’t know why it’s occurring. The most important thing you can do is stay as calm as possible and follow these steps:

  • In the first place, move to a safe place. Gather your family and pets in an expeditious manner and relocate to a shielded space within your residence or leave the premises entirely. It's a natural response to confront the emergency on your own, but this is not the best course of action. Alternatively, put a priority on attempting to keep you and your family members safe and let the trained personnel deal with the problem.

  • Secondly, take advantage of your home security app to stay in communication with your monitoring staff. They'll notify emergency professionals who will be on their way to your property within minutes.

  • Lastly, keep in close contact with your monitoring team and first responders. You are able to be connected, so representatives of each team are talking together. On the other hand, if you’re not able to speak directly to authorities, you can still receive updates by text message. Even if it’s only a false alarm, it's smart to thoroughly communicate to all parties so you know what to do should an actual problem take place.

Be Prepared For All Types of Emergencies in Shreveport with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures you and your family are completely protected. With 24-hour monitoring, home automation, and a range of sensors, your residence will become the secured refuge it's supposed to be. Create your ideal home security solution by completing the form on this page or reach out to (318) 228-1466 to take the first step toward a secure property.

Contact Us For A No Cost Quote For Your Shreveport Home Security System
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